88eb Privacy Policy — How We Collect, Use, and Protect Your Data

88eb ("the Platform", "we", "us", "our") operates the online betting and casino website accessible at 88eb.io. 88eb serves players across Bangladesh, offering sports betting (with a particular focus on cricket including BPL, IPL, T20 World Cup, and Bangladesh Tigers internationals), live casino games, slots, and other related gaming products.

For the purposes of this Privacy Policy, 88eb acts as the data controller — meaning we determine the purposes and means by which your personal data is collected and processed. Where we engage third-party service providers to process data on our behalf, those providers act as data processors under contractual obligations that require them to protect your data to the same standard as we do.

Our primary point of contact for all privacy-related matters is our Data Protection team, reachable at [email protected]. Please include "Privacy Request" in the subject line of any data-related enquiry to ensure it is routed to the correct team promptly.

88eb collects the following categories of personal data from users of the platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health information, or biometric data beyond what is strictly necessary for identity verification purposes.

88eb collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting our support team, or responding to promotions.
• Automated collection: Technical and usage data collected automatically when you access and interact with the 88eb platform, including via cookies, server logs, and analytics tools. See Section 7 for details on cookies.
• Payment processors: Transaction confirmation data passed to us by mobile banking providers (bKash, Nagad, Rocket, Upay) when you initiate a deposit or withdrawal. We receive only the reference data needed to reconcile the transaction — not your full mobile banking credentials.
• Fraud prevention services: We may receive data from third-party fraud detection services about IP addresses, device fingerprints, or transaction patterns flagged as potentially suspicious, to protect the integrity of the platform.
• Public sources: In limited circumstances, we may verify information against publicly available sources (such as publicly available government records) where this is necessary for compliance purposes.

88eb uses collected personal data strictly for the following purposes:

• Account management: Creating, maintaining, and administering your 88eb player account, including processing login credentials and account preferences.
• Identity verification (KYC): Confirming that you are who you say you are and that you meet our eligibility requirements, including the 21+ age requirement applicable to all 88eb players.
• Payment processing: Facilitating deposits and withdrawals through bKash, Nagad, Rocket, Upay, and linked bank accounts. Transaction data is used solely to reconcile payments and resolve disputes.
• Fraud and security: Detecting, investigating, and preventing fraudulent activity, unauthorised access, money laundering, collusion, and other prohibited conduct as described in our Terms & Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify potential problem gambling behaviour, enforcing deposit limits and self-exclusion requests, and providing appropriate support interventions.
• Customer support: Responding to enquiries, resolving disputes, and maintaining records of communications for quality assurance and legal purposes.
• Legal compliance: Meeting our obligations under applicable laws and regulations, including anti-money laundering (AML) requirements, and responding to lawful requests from regulatory or law enforcement authorities.
• Platform improvement: Analysing aggregated, anonymised usage data to understand how players interact with 88eb and to improve the platform's performance, design, and game selection.
• Marketing communications: Sending you information about promotions, bonuses, and platform updates — but only where you have given explicit consent to receive such communications. You may withdraw consent at any time by contacting [email protected].

We do not use automated decision-making processes (including profiling) that produce legal or similarly significant effects without appropriate human review and oversight.

88eb processes your personal data on the following legal grounds:

• Contract performance: Processing necessary to deliver the services described in our Terms & Conditions — including account management, payment processing, and game delivery.
• Legal obligation: Processing required to comply with applicable laws and regulatory requirements, including anti-money laundering regulations, age verification obligations, and lawful authority requests.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring, where those interests are not overridden by your fundamental privacy rights.
• Consent: Processing for marketing communications and optional personalisation features, where you have given clear, informed, and freely given consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

88eb does not sell, rent, or trade your personal data. We share data only with the following categories of third parties, and only to the minimum extent necessary:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, and Islami Bank — for the purpose of processing deposits and withdrawals. These providers operate under their own privacy policies and are independently regulated.
• Game providers: Certified game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — who may receive anonymised session identifiers necessary to deliver live and RNG game content.
• Identity verification services: Third-party KYC and document verification providers who process identity documents on our behalf to confirm player eligibility.
• Fraud prevention services: Specialist providers who analyse technical and behavioural data to identify fraudulent patterns, operating under strict data processing agreements with 88eb.
• Legal and regulatory authorities: Courts, law enforcement agencies, financial intelligence units, and regulatory bodies — where 88eb is legally required or otherwise compelled to disclose data to comply with applicable law.
• Professional advisers: Lawyers, auditors, and accountants bound by professional confidentiality obligations, where disclosure is necessary for legal or financial compliance.

All third-party processors who handle personal data on behalf of 88eb are required to maintain appropriate security measures and are contractually prohibited from using your data for any purpose beyond that for which it was shared.

In the event of a merger, acquisition, or sale of assets involving 88eb, your personal data may be transferred to the successor entity. You will be notified in advance of any such transfer that materially affects how your data is used.

88eb uses cookies and similar tracking technologies to operate the platform effectively, to maintain your session while you are logged in, and to gather anonymised analytics data that helps us improve the platform experience for players across Bangladesh.

The categories of cookies we use are:

• Strictly necessary cookies: Essential for the platform to function. These enable core features such as account login, session management, and security. These cookies cannot be disabled without preventing the platform from working correctly.
• Functional cookies: Remember your preferences such as language settings, display options, and game history to provide a more personalised experience on return visits.
• Analytics cookies: Collect anonymised data about how users navigate and interact with 88eb — pages visited, time on page, device type — to help us understand usage patterns and improve the platform. No personally identifiable information is included in analytics data.
• Security cookies: Help us identify and prevent fraudulent activity, bot access, and suspicious login patterns by linking technical session data to your account activity.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair or prevent your ability to use the 88eb platform. Disabling analytics or functional cookies will not affect your ability to place bets or play games, but may reduce the quality of your personalised experience.

88eb does not use third-party advertising cookies or permit external advertisers to place tracking cookies on the platform.

88eb retains your personal data for as long as is necessary to fulfil the purposes described in this Privacy Policy and to comply with our legal obligations. Specific retention periods are as follows:

• Active account data: Retained for the full duration of your account's active status plus a minimum of 5 years following account closure, to satisfy anti-money laundering record-keeping requirements.
• KYC / identity verification documents: Retained for a minimum of 5 years from the date of verification or from the date of account closure, whichever is later.
• Financial transaction records: Retained for a minimum of 7 years from the date of each transaction, in line with standard financial record-keeping obligations.
• Support communications: Retained for 3 years from the date of the last interaction, to support dispute resolution and quality assurance.
• Marketing consent records: Retained for as long as you remain opted in, and for a period of 3 years following withdrawal of consent, as evidence of the consent record.
• Technical/log data: Typically retained for 12 months and then aggregated into anonymised analytics that carry no individual identifier.

When data is no longer required and retention obligations have been met, 88eb securely destroys or anonymises the data so that it can no longer be linked to any individual.

88eb employs a layered security architecture to protect your personal data against unauthorised access, loss, misuse, disclosure, alteration, or destruction. Our security measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the 88eb platform.
• Encrypted data storage for all sensitive personal and financial data held in our systems.
• Role-based access controls ensuring that only authorised personnel with a legitimate operational need can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing conducted by qualified third-party security professionals.
• Multi-factor authentication for internal staff access to systems that handle personal data.
• Incident response procedures that are activated in the event of any suspected or confirmed data breach, including notification to affected users where required by law.

Despite these measures, no system connected to the internet can guarantee absolute security. If you believe your 88eb account has been compromised, contact us immediately at [email protected] so we can take prompt protective action.

You are also responsible for maintaining the security of your own account. Use a strong, unique password for your 88eb account and do not share your login credentials with anyone. 88eb will never ask you for your password by email, telephone, or live chat.

As a user of the 88eb platform, you have the following rights in relation to your personal data:

• Right of access: You may request a copy of all personal data that 88eb holds about you. We will provide this information within 30 days of receiving a verified request.
• Right to rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You can update most account information directly through your account settings, or by contacting our support team.
• Right to erasure: In certain circumstances — for example, where data is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies — you may request deletion of your personal data. Note that data subject to legal retention obligations (e.g., AML records) cannot be erased until those obligations expire.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to data portability: Where processing is based on consent or contract and is carried out by automated means, you may request that we provide your data in a structured, commonly used, machine-readable format.
• Right to withdraw consent: Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
• Right to object: You may object to processing based on legitimate interests, particularly in relation to direct marketing. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.

To exercise any of these rights, submit a written request to [email protected] with the subject line "Privacy Rights Request". Include your registered account username and the specific right you wish to exercise. We may require identity verification before processing your request to protect against unauthorised access to another person's data.

The 88eb platform is strictly for adults aged 21 years and above. We do not knowingly collect personal data from any individual under the age of 21. Age verification is a mandatory step in our account registration process, and accounts found to belong to users under 21 will be closed immediately with all personal data deleted, subject to applicable legal retention requirements.

If you are a parent or guardian and believe that your child has registered an account on 88eb or provided us with personal data without your knowledge, please contact us immediately at [email protected]. We will investigate promptly and take all necessary steps to close the account and remove the associated data.

88eb does not direct any marketing, communications, or platform features toward individuals under the age of 21. We actively implement age-gating technology to prevent underage access at the point of registration.

88eb reviews this Privacy Policy regularly and will update it whenever our data practices change, when we introduce new services or features, or when applicable laws and regulations require us to do so. The effective date shown at the top of this document reflects the date of the most recent revision.

When material changes are made — particularly changes that affect how we use your data or that expand your rights or obligations — we will notify registered users via email and/or a prominent notice on the 88eb platform at least 7 days before the changes take effect, where practicable.

Your continued use of the 88eb platform after the effective date of any revised Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you must stop using the platform and may request account closure by contacting [email protected].

We encourage you to review this policy periodically to stay informed about how 88eb is protecting your personal data and to be aware of any changes that may affect you.

Last updated: 1 January 2026  |  Version: 2026.1  |  Platform: 88eb.io

If you have any questions, concerns, or requests in connection with this Privacy Policy or how 88eb handles your personal data, please contact our Data Protection team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject line for privacy requests: "Privacy Rights Request" or "Privacy Enquiry"
• Support hours: 24 hours a day, 7 days a week
• Time zone: Bangladesh Standard Time (BST, UTC+6)
• Languages: English and Bengali
• Response time: We aim to acknowledge all privacy-related enquiries within 48 hours and provide a substantive response within 30 days.

For responsible gaming requests including self-exclusion and deposit limits, please visit our Responsible Gaming page or include "Responsible Gaming" in your email subject line. For general terms and conditions queries, please refer to our Terms & Conditions page.