Responsible Gaming at 88eb — Your Safety Is Our Priority

The 88eb platform is strictly for individuals who are 21 years of age or older. This requirement applies universally to all players in Bangladesh, regardless of the game type, the amount being wagered, or the payment method used. We take underage gambling extremely seriously because the evidence is clear that exposure to gambling at a young age significantly increases the lifetime risk of developing gambling-related harm.

All new accounts must complete identity verification before any deposit or bet is accepted. Accepted verification documents include the Bangladesh National Identity Card (NID), passport, or birth certificate combined with an additional identity document. Where documents cannot be verified digitally, our support team will guide you through an alternative verification process via email.

If you are a parent or guardian and are concerned that a person under the age of 21 in your household has accessed or may access the 88eb platform, please contact us at [email protected] immediately. We recommend using parental control software on shared devices to block access to gambling websites. Tools like Net Nanny, Qustodio, and built-in Android/iOS screen-time controls are all effective for this purpose.

88eb provides a tiered financial control system that puts you in charge of your spending. Deposit limits can be set at three intervals: daily (maximum spend per calendar day), weekly (Monday to Sunday), and monthly (calendar month). All limits apply across every payment method linked to your account — bKash, Nagad, Rocket, Upay, and any linked bank account from institutions such as Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, or Sonali Bank.

Limits operate as hard caps: once you have reached your limit, further deposit attempts will be declined automatically until the period resets. If you wish to lower your limit, the reduction takes effect immediately. If you wish to raise a limit, a mandatory 24-hour waiting period applies before the increase becomes active — this cooling-off window is intentional and helps prevent decisions made in the heat of a session from leading to unplanned overspending.

We strongly recommend setting a deposit limit that reflects your genuine discretionary entertainment budget — an amount you would be comfortable losing entirely, as all gambling involves the risk of loss. A widely cited guideline is to treat gambling as you would any other entertainment expense: set a fixed budget, stick to it, and never chase losses by depositing additional funds.

Loss limits are also available as an additional control layer. A loss limit prevents you from losing more than a specified amount within a chosen time period, regardless of how many deposits you make. When your loss limit is reached, betting and gaming activity is paused automatically for the remainder of that period.

88eb actively promotes the following principles to all players on the platform. We include these reminders in periodic account communications and in the platform interface:

• Gambling is entertainment, not income. Never treat gambling as a way to make money or to solve financial difficulties. The house edge means that, over time, the platform always has a statistical advantage. Play for enjoyment, not financial gain.
• Only gamble with money you can afford to lose. Before depositing, ask yourself whether losing the full amount would cause you financial stress. If the answer is yes, do not deposit that amount.
• Set a budget before every session. Decide how much you are willing to spend before you start playing, and commit to stopping when you reach that amount — regardless of whether you are winning or losing.
• Never chase losses. Trying to recover a loss by placing larger bets or depositing additional funds is one of the most common pathways into problem gambling. Accept losses as the cost of entertainment and log out when your budget is spent.
• Balance gambling with other activities. Gambling should be one leisure activity among many — not a primary social outlet or daily habit. If you find yourself cancelling other plans to gamble, that is a warning sign.
• Take regular breaks. Use the session time reminder feature and take breaks during every gambling session. Stepping away from the screen allows you to reassess your spending and emotional state objectively.
• Do not gamble under the influence. Alcohol and other substances impair judgement and risk assessment. Avoid gambling when your decision-making capacity is reduced.
• Keep track of your spending. Review your transaction history regularly in your account settings. Awareness of how much you are spending is the first step in managing it effectively.

88eb uses an internal responsible gaming monitoring system that analyses aggregated gameplay data for patterns associated with problem gambling. These include: unusually rapid increases in deposit frequency or amount, extended continuous session durations, a significant increase in the frequency of loss-chasing behaviour, and repeated use of the maximum deposit limit across consecutive periods.

When the monitoring system flags a player account as potentially at risk, a member of our responsible gaming team will review the account and may reach out proactively to the player via their registered contact details. This outreach is not punitive — it is an offer of support, and participation is voluntary. However, 88eb reserves the right to apply protective restrictions to an account where we have genuine concern for a player's welfare, even without a formal request from the player, in line with our duty of care obligations.

All monitoring data is handled in accordance with our Privacy Policy and is used exclusively for responsible gaming and fraud prevention purposes. It is never shared with third parties for marketing or profiling purposes.